Sam DuRegger, MBA, MA
State Purchasing Director, The State of Oklahoma
State Purchasing Director, August, 2019 - Present
In his new role, Sam leads the state of Oklahoma's Central Purchasing Department, as the State Purchasing Director working to fulfill Governor Stitt's promise of continued focus on Digital Transformation and enhancing the citizen's experience with the state of Oklahoma.
Central Purchasing facilitates and provides oversight for the procurement of products and services for the State of Oklahoma and other state entities through Statewide Use. In 2018 Central Purchasing reported a cost savings of $23 million to the State of Oklahoma and other eligible partners.
Digital Transformation, March, 2019 - July, 2019
Brought in by the COO of the State of Oklahoma (former CSO of Sonic Drive-In) to build out a digital transformation strategy for the State of Oklahoma’s new Administration under Governor Kevin Stitt. Three areas of focus include:
Project Prioritization — Spent the first three months auditing all 600 projects currently prioritized at Office of Management and Enterprise Services (OMES), with the program manager, technical lead, and account executives. Objective of the audit was to understand current processes for project initiation and resource management. Identified resource bottlenecks and project brief optimizations.
Citizen Facing Experience — Quickly identified a need based upon our citizens number one compliant about the State of Oklahoma: Digital licensing is either non-existent or built without consideration of UX standards, eroding the customer experience. Delivered a plan for digital transformation of the citizen facing experience, worked with legislature and Governor’s office to pass a $15M Digital Transformation Fund, a portion of which is to be used for transforming the citizen facing experience.
Digital Innovation — Provided oversight and guidance to the Department of Public Safety on Real ID project for Driver’s License compliance and a new Mobile Driver’s License project. Duties included consulting on contract with legal teams and optimizations to the scope of work with Idemia, the agency leading the development.
Consulted on a financial transparency project with the State Treasurer’s office and the Governor’s office to launch checkbook.ok.gov, an open data platform to give citizens access to statewide financials of all 160+ agencies, commissions, and boards. This experience was prioritized for its potential, through visualization of data, to change the conversation in Oklahoma politics towards transparency and accountability to the allocation and spending of corporate and citizen tax dollars.
SONIC Drive-In, August 2014 - April 2019
In his former role as the Director of Product Management at Sonic Drive-In, Sam was responsible for leading the design and development of consumer facing digital products, including Order Ahead across web, iOS, Android and our Point of Personalized Service (POPs) stalls. This omni-channel customer experience involved a revamp of the digital payments strategy. Sam led the procurement effort of multiple software solutions (both custom and off-the-shelf), which culminated in a new digital payment infrastructure and support for Credit Card, Apple Pay, Google Pay, Paypal, and Venmo integrations for web and mobile platforms.
Since 2016, Sam has contributed in a leadership capacity to Sonic's digital transformation, referenced by Inspire Brands as a major reason behind their $2.3B acquisition of Sonic Drive-In in late 2018.
The teams Sam led were responsible for the retirement of an aging monolithic code base, lifting all infrastructure to AWS Cloud Services, procuring multiple vendor partners to assist in the implementation of SONIC's Digital Roadmap, and the development of continuous delivery, continuous integration infrastructure in support of the Digital Innovation Platform. Sam was also instrumental in leading the Domain API development which is now being utilized by Order Ahead on mobile apps, the website, POPS (kiosks) and the Voice UX platforms.
From 2014-2016, Sam led the experience design, vendor procurement and software implementation of Sonic's POPs stalls -- 80,000 touchscreens throughout Sonic's 3,600 stores. The POPs program helped boost same stores sales growth of 3% in the first two years of service at Drive-In's, and continues to be a differentiator across the QSR industry delivering personalization and order status for customers ordering via Order Ahead.
Previous to Sonic, Sam spent 8+ years in the startup world, he has worked on projects for the PGA, Subaru Motors, Ford, EA Sports, Starbucks, Blue Bottle, Stumptown, La Colombe, Kum & Go, Hy-Vee Grocery, Hallmark, and Mastercard. During these experiences, Sam contributed at the Director level in Marketing, Product Management, Procurement and Inventory Management and Business Development. He has a Bachelor's from the University of Tulsa, a Master’s in Theology from John Brown University and a Master’s in Business Administration from The University of Oklahoma's Price College of Business.